Evola FAQ

  1. What is Evola?

    We’re the provider of discount offers for restaurants, bars, spas, attractions, activities, salons, sports, fitness venues and more across Malaysia.

  2. Are the Vouchers here legit?

    Vouchers provided by Evola are legit and available. Each Voucher has its own limit of use and expiry date.

  3. How do I create account?

    You can create account by filling up your email address and password, and verify your email, or you can sign up using your Google or Facebook login.

  4. How do I claim the Offer?

    You can browse through the various offers that we provided in the App. Choose the one you interested on, click on Save Voucher, go to Saved, and click on Get Voucher Code. Show the QR code to the outlet staff to validate our voucher or let the outlet staff enter the pin no.

  5. Is there any term and condition to redeem the voucher?

    Yes, each discount/offer has its own terms and conditions in order to redeem. You can see the term and condition of the offers in the merchant details.

  6. Can I save more than ONE offer from different merchants?

    Yes you can. You can browse through the merchants that you interested, save it, and redeem the offers that you want by visiting the merchant. Keep in mind that each offers have their expiry date.

  7. Can I use multiple offers on a single purchase?

    No, you can’t. Each discount/offer is entitled for a purchase on a single receipt only.

  8. Where can I download the Evola Mobile APP?

    You can download the Evola App at Google Play Store and Apple App Store.

  9. Voucher redeemed not up to expectation and/or misconduct, to who can I complain?

    Any product mishandling, misconduct and etc. are on merchant/shop responsibility. Evola SOLELY provide marketing platform for merchant and user to reach one another and not responsible on merchant/vendor misbehave. For more information you can go to Evola T & C.

  10. How do I contact Evola if I have any enquiry?

    You can reach us at support@stayevo.com for any enquiry.

  11. What are the languages available in Evola?

    Evola is currently available only in the English language, the simplicity in Evola design allows everyone regardless of language preference to use it with ease.

Top